Contact Information
Shop all you want on flairoc.com, and for customers in Greater Accra, you pay when we deliver your order to your location.
People usually ask these
Orders can only be cancelled while its being processed. Once its shipped, you would not be able to cancel it. To cancel your order, please log into your account. And for order still being processed, you will be given an option to cancel it.
You can register your account during checkout or by clicking the Sign in / Register link in the site header above. You can also contact customer service using the email address and phone number on the contact page for further assistance.
On our website, you can add any product THAT IS NOT out of stock to your cart. During checkout, choose your preferred payment method (including pay on delivery for Greater Accra customers) and fill in your shipping details. Your account will be registered and your order will reach you between 1 - 3 business days depending on your location and weather conditions. You can also contact customer service with the number above..
To track your order, use the details above to contact us on WhatsApp, provide your order ID and you will be updated on the status of your order. You can also log into your account on our website and use the option on the order history page to track any order you have not received yet.
If you cancelled your order before it is shipped or if you are eligible for return and refund, the money will be refunded through the same means through which you made payment. Please see our Return and Refund policy page for more details.