1. What personal information does FLAIROC collect through this website and how does FLAIROC collect it?

We only collect personal information that YOU want to provide to us or that is needed to provide (and improve) our service to you. We collect direct personal information such as name, address and e-mail address as well as indirect information such as cookies, connection and system information.

You may want to give us your e-mail address, name, telephone number etc. so that we can provide you with information on our products; enter you into our competitions or surveys; or just keep you updated about exciting FLAIROC developments that you are interested in.

Alternatively, you may want to develop your career with FLAIROC and apply for job vacancies by posting your CV on our on-line recruitment sites.

2. How does FLAIROC keep your personal information secure?

FLAIROC takes all necessary measures to keep your personal information private and secure. Only authorized FLAIROC Group staff, Third Party companies (i.e. service providers) staff or our business partners’ authorised staff (who have contractually agreed to keep all information secure) have access to your personal information.

All FLAIROC staff who have access to your personal information are required to adhere to the FLAIROC Group Privacy Policy and all third-party employees who have access to your personal information have signed non-disclosure agreements.

In addition, contracts are in place with third-party companies that have access to your personal information, to make sure this information remains secure. To ensure your personal information is protected, FLAIROC maintains a secure IT environment and has the appropriate measures in place to prevent unauthorised access.

3. What purposes does FLAIROC use your personal information for?

Your personal information will be used for the purposes for which you provided it to FLAIROC. It will also be used to administer, support and obtain feedback on the level of our services and to prevent breaches of security, the law or our contract terms.

4. How can you see, check, change or delete the Personal Information you send to us?

You have the right in a number of countries to ask companies (such as FLAIROC) to provide you with all the information it stores about you. Certain national laws may require you to pay a small charge for this activity. You may also have your personal information deleted, corrected or revised by sending an e-mail to [email protected].

5. What happens to my personal information if I participate in an on-line survey from FLAIROC through this website?

From time to time, we may ask our website visitors to answer survey questions. Surveys generally will relate to the content of the website, our products or categories of products. We may ask for age or age ranges, gender, and/or other non-personally identifiable information.

For the purposes of these surveys, we may add information obtained from cookies to your survey answers but no personally identifiable information will be requested. The personal information collected is not tied to any personal information that you may already have given to us. Personal information gathered from polls and surveys are for FLAIROC internal use only but aggregated information (not capable of personally identifying anyone) may be shared with others.

6. What is One-Time Registration?

In order to make the registration process easier, we use a one-time registration tool across many FLAIROC websites. With this tool, when you register with our website, this information can be automatically made available to you for registration at other FLAIROC website(s). Your personal information remains protected and we always ask for your express consent or “Opt-In” to receive information from FLAIROC website(s) before you are added to any mailing list.

7. Can FLAIROC change the terms of this Privacy Notice?

FLAIROC will occasionally make changes and corrections to this Privacy Notice. Please check this Privacy Notice regularly to see the changes and how these may affect you.

8. Which address is available for me to contact FLAIROC if I have other questions regarding my personal information?

The address is: [email protected]

Head Office:

Holy Ghost Festival Junction, 31 Nmai Dzorn Papafio Hills Rd, Accra

9. IMPORTANT – Why do I have to accept the terms of this Privacy Notice?

FLAIROC is a global company that uses the Internet to collect and process your personal information. This naturally involves the Processing and transmission of your personal information across borders.

This Privacy Notice provides you with all information necessary (in an easily accessible way) to make an informed choice as to whether to use this website and to send your personal information to FLAIROC or not.

Therefore, by browsing this website and communicating electronically with us, you acknowledge and agree to our Processing of your indirect personal information (cookies, connection and system information) in the manner set out in this Privacy Notice.

If you ask us to provide a certain service to you (i.e. a competition, newsletter or new product details etc.) we will need additional direct personal information (name, address and e-mail address) from you. In this case, we will ask you for your express consent to collect and use this personal information. This personal information will be used only for the purposes for which you gave it to us.

Please note that we have the right to cancel any order at any time or delete accounts from FLAIROC Store without getting back to the account owner.

LATEST UPDATE: FEBRUARY 20, 2024

Who we are

Our website address is: https://flairoc.com

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.